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I look forward to share some items from my dusted-off, mental shelf.  Perhaps some of the presented views, recaps, and observations may find value in your dialogue - whether where you work or where you roam.

I also use the social media site Digg to comment and post stories in and around business and talent management.  Look for my most recent Digg stories on each page of this website.




Toby Elwin | @telwin

Browsing Archive: April, 2009

Communication in the age of saturation, part 3 visual

Posted by Toby Elwin on Monday, April 27, 2009, In : Marketing 

In 2 prior blogs, Communication in the age of saturation, part 1 and part 2, I attempt to outline our communication challenge to break through filters and biases people set up to manage their information overload. 


In the spirit of Henry David Thoreau's quote, what I began by reading, I must finish by acting.  I want to present a powerful display that might help in your communication assessment and planning effort: 

The Conversation Prism by Brian Solis and Jesse Thomas

The Conversation Prism ...

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Communication in the age of saturation, part 2

Posted by Toby Elwin on Tuesday, April 21, 2009, In : Marketing 

Is your communication effort designed to interrupt people? 

Think of the filters you put up around your world to manage the saturation of information and decisions you have to make. 
What percentage of today's decisions do you make from a telemarketer, billboard, or yellow pages?  Conversely, what decisions do you make from a friend's recommendation, a web page, or a Google search.  How can you expect others to not weed your effort through filters? 

Even an effective multi-tasker is flooded w...
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Communication in the age of saturation, part 1

Posted by Toby Elwin on Monday, April 13, 2009, In : Marketing 

The goal of communication is to be understood.
 

Typically, the first piece of communication advice is:  know your audience.   When you know your audience - their interests, their lingo, their needs - you better relate to their communication style.  When you know their style you can write and speak in a way that they understand.  Of course once your audience understands they can then act.

In this age of communication saturation your employees, customers, and other stakeholders are under the s...
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Emotion versus intelligence - the tortoise and the hare

Posted by Toby Elwin on Monday, April 6, 2009, In : Organization Behavior 

In a prior post I advocate emotional intelligence as a more important quality job interview criteria than a corporate or team culture fit.  What is emotional intelligence or EI?  And what does the EI vs. IQ debate mean?  


Where IQ intends to measure the ability to reason deductively or inductively.  Much has come to light to say it is wrong to expect the higher someone's measure of logical reasoning, math skills, spatial skills, understanding analogies, and verbal skills [IQ] the higher someon...
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